Contact Center Representative II
Mirastar FCU
About this role
A Contact Center II Representative at Mirastar Federal Credit Union handles member transactions, resolves issues, and ensures compliance with policies and regulations. They communicate with members through phone and digital channels and perform account maintenance and basic financial transactions.
Skills
About Mirastar FCU
mirastarfcu.orgMirastar Federal Credit Union (Mirastar FCU) is a not‑for‑profit, member‑owned credit union serving Californians with a mission to provide equitable access to banking services, financial tools, and education. The institution provides consumer banking products—such as savings and checking, loans and mortgages—along with digital banking and member-focused financial education to help people build financial health. As a community‑driven organization, Mirastar emphasizes local service, member ownership, and programs that support economic mobility across its California field of membership.
Recent company news
The Business JournalsRedwood Credit Union jumps to No. 2 spot on Bay Area list with $9.5B in assets
Dec 12, 2025
Yahoo FinanceMirastar Federal Credit Union Celebrates 75th Birthday, Honors Legacy of Service and Community Impact
Jun 9, 2025
The Manila TimesMirastar Federal Credit Union Surpasses $1 Billion in Assets
1 month ago
InvestopediaThis 5-Month CD Offers 4.45% APY—Plus 8 More Standout Rates for October 2025
Oct 14, 2025
About Mirastar FCU
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Mirastar FCU.
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