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Contact Center Representative II at Mirastar FCU - ApplyBlast

Contact Center Representative II

Mirastar FCU

14 hours ago

San Jose, California, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Contact Center Representative II handles complex member transactions, resolves issues, and supports operational duties while ensuring compliance with policies and regulations. The role involves communicating with members via phone and digital channels, performing account maintenance, and processing financial transactions. This position requires a strong understanding of credit union products and services to assist members and cross-sell offerings.

Responsibilities

Handle member transactions and resolve issues through phone and digital channels
Process financial transactions including deposits, withdrawals, and loan payments
Ensure compliance with regulatory requirements and internal credit union policies

Skills

About Mirastar FCU

mirastarfcu.org

Headquarters

San Jose, California, United States

Company Size

51-200 employees

Founded

1950

View Profile

Mirastar Federal Credit Union (Mirastar FCU) is a not‑for‑profit, member‑owned credit union serving Californians with a mission to provide equitable access to banking services, financial tools, and education. The institution provides consumer banking products—such as savings and checking, loans and mortgages—along with digital banking and member-focused financial education to help people build financial health. As a community‑driven organization, Mirastar emphasizes local service, member ownership, and programs that support economic mobility across its California field of membership.