Hackensack Meridian Health
A Contact Center Representative at Hackensack Meridian Health manages multi-channel patient requests, including appointments, registrations, and insurance authorizations. The role requires interacting with diverse stakeholders to resolve issues with a focus on first-contact resolution while utilizing the Epic Electronic Health Record system. Candidates will operate in a hybrid environment combining remote work with initial onsite training.
Headquarters
Edison, New Jersey, United States
Company Size
10001+ employees
Founded
2016
Hackensack Meridian Health is New Jersey’s top-ranked hospital network, delivering integrated care across hospitals, outpatient centers, urgent care, and specialty physician practices. The system connects patients with top-ranked doctors and convenient locations while offering digital tools like online appointment booking, MyChart, virtual visits, and online bill pay for easier access and care management. It also advances clinical care through research, medical education, and community health initiatives across the region.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hackensack Meridian Health.
13% below the average for this role
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