Contact Center Representative
tcectexas
About this role
A Contact Center Representative at Tri-County Electric Cooperative (TCEC) serves as the first point of contact for members, providing accurate, timely, and courteous support for account information, billing, payments, service requests, outages, and cooperative programs. The role involves maintaining high service standards, using internal systems effectively, and contributing to team and organizational performance metrics.
Skills
Qualifications
About tcectexas
tcectexas.comTri-County Electric Cooperative is a member-owned electric utility delivering reliable power to rural communities in Texas. As part of the Touchstone Energy Cooperative network, it emphasizes member service, safety, and community stewardship. The website serves as a hub for account access and energy information, presenting a user-friendly and community-focused online presence. Governed by its members, the cooperative aims to keep electricity affordable while supporting local needs and quality of life.
About tcectexas
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for tcectexas.
Salary
$29k
per year