Energy Capital Credit Union
The Contact Center Representative provides friendly, accurate, and professional phone support to members, handling inquiries, resolving account issues, assisting with loan questions, and connecting members to appropriate financial products and services. The role requires bilingual communication in English and Spanish, attention to detail, and adherence to regulatory and confidentiality standards.
Energy Capital Credit Union (ECCU) is a member-owned financial cooperative headquartered in Houston, Texas, providing personal and small‑business banking services. ECCU offers checking and savings accounts, online and mobile banking, consumer loans (including auto and home equity), mortgages, and card services. The credit union emphasizes local branch access, community-focused service, and member benefits like competitive rates and personalized financial guidance. Prospective members can contact ECCU or visit branch locations to learn about eligibility and join.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Energy Capital Credit Union.
25% below the average for this role
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