safecu
The role involves handling a variety of customer service calls, resolving member inquiries about accounts, payments, products, and services, and processing transaction requests. It also includes cross‑selling, maintaining records, and providing phone support while adhering to service standards and company policies.
Headquarters
Folsom, California, United States
Company Size
501-1000 employees
Founded
1940
SAFE Credit Union is a member-owned financial cooperative that provides consumer and business banking services. It offers checking and savings accounts, credit cards, mortgages and home loans, auto loans, commercial lending, and investing and retirement planning. SAFE emphasizes member-focused service through branch and ATM access plus online and mobile banking tools, and supports businesses with business banking solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for safecu.
7% below the average for this role
Contact Center Representative
Self Help, Inc.
Contact Center Service Specialist
Premier America Credit Union
Contact Center Representative
Del-One Federal Credit Union
Contact Center Representative
Directions Credit Union
Contact Center Representative
Guidehouse
Customer Service Representative - Call Center
Global Bankers Insurance Group, LLC