Barracuda Networks
Barracuda Networks is seeking a Contact Center Representative to provide front-line technical support to customers and resellers via inbound calls, live chat, and email. This customer-facing role involves gathering pertinent information, prioritizing support requests, and transferring cases to the appropriate product support teams. The position requires exceptional communication skills, empathy, and the ability to adapt quickly in a fast-paced environment.
Headquarters
Campbell, California, United States
Company Size
1001-5000 employees
Founded
2002
Barracuda Networks is a cybersecurity company that delivers Email Protection, Application Protection, Network Security, and Data Protection solutions. Its portfolio includes appliances and cloud-native/SaaS offerings—email and web security, firewalls, application delivery, backup and disaster recovery, and cloud-to-cloud protection—designed for organizations of all sizes. Barracuda emphasizes easy deployment, subscription licensing, automated threat detection, and ransomware/data-loss prevention. Headquartered in Campbell, California, it serves customers worldwide with product, managed-service, and support options.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Barracuda Networks.
Barracuda Networks didn’t post a salary, so this is our estimate from similar listings.
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