Contact Center Service Representative
safecu
About this role
A Customer Service Representative role focused on handling customer calls, resolving questions or concerns related to accounts, payments, and services, and supporting internal functions within the Contact Center. The role emphasizes providing positive member experiences, cross-selling products, and maintaining operational accuracy.
Skills
About safecu
safecu.orgSAFE Credit Union is a member-owned financial cooperative that provides consumer and business banking services. It offers checking and savings accounts, credit cards, mortgages and home loans, auto loans, commercial lending, and investing and retirement planning. SAFE emphasizes member-focused service through branch and ATM access plus online and mobile banking tools, and supports businesses with business banking solutions.
About safecu
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for safecu.
Salary
$42k – $48k
per year