Contact Center Solution Designer (B2B)
InPost
About this role
The Contact Center Solution Designer at InPost will focus on enhancing operational efficiency within Customer Care by designing innovative solutions that improve processes and automate customer service. The role involves developing omnichannel contact center architectures and integrating various platforms, with opportunities to work on AI and automation projects.
Skills
About InPost
inpost.euInPost is a technology-driven logistics company that provides modern, sustainable courier services and self‑service Parcel Lockers for e‑commerce delivery. It offers cost‑effective, convenient last‑mile solutions that let merchants and customers send and receive parcels via lockers or courier collection. The company emphasizes data‑driven operations and sustainability to reduce environmental impact and improve efficiency. InPost focuses on innovation and customer convenience across its European markets.
About InPost
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for InPost.
Salary
$58k – $80k
per year
More jobs at InPost
Similar Jobs
Senior Product Designer, Contact Center
Zendesk
Senior Contact Center Solution Architect / Pre-Sales Lead (m/f/d) - Tieto Tech Consulting
Tietoevry
Systems Engineer - Contact Center AI & Automation
Zoom
IN_Manager_ Contact center modernization__GCC_Advisory_Bangalore
PwC
Contact Center AI Solution Consulting Manager
Accenture
Engineer Analyst – Contact Center Testing Automation & AI Enablement
Assurant Global Protection Services