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Contact Center Specialist Level 1 at Markel - ApplyBlast

Contact Center Specialist Level 1

Markel

1 month ago

4.0 on Glassdoor

Bedford, Texas, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Contact Center Specialist Level 1 provides excellent customer service by responding to inbound calls from borrowers and financial institutions, as well as performing outbound calls to verify insurance information. This role requires analyzing account history to assist in one-call resolution and maintaining professional communication to ensure a positive customer experience. The position operates on a Monday through Friday schedule from 12pm to 9pm CST.

Responsibilities

Respond to inbound calls from borrowers and financial institutions
Perform outbound calls to verify insurance information
Analyze account history to provide accurate information

Skills

About Markel

markel.com

Headquarters

Glen Allen, Virginia, United States

Company Size

1001-5000 employees

Founded

1930

View Profile

Markel provides specialty insurance coverage and creates seamless solutions across multiple types of insurance risks for the US market and around the globe.