Contact Center Specialist
pathfinderbank
About this role
Join a community-focused bank as a Contact Center Specialist, providing back-office support and serving as the first point of contact for customers through various communication channels. The role involves assisting with account inquiries, online banking support, basic transactions, and ensuring customer satisfaction in a professional office environment.
Skills
Qualifications
About pathfinderbank
pathfinderbank.comPathfinder Bank is a community bank proudly serving Central New York—primarily Onondaga and Oswego Counties—through a network of 10 local branch offices. It offers a full range of personal and business financial services, including checking and savings accounts, loans and mortgages, online and mobile banking, and merchant services. The bank emphasizes relationship-driven, local service while providing modern digital access and phone support (315-343-0057) for customers and small businesses.
About pathfinderbank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for pathfinderbank.
Salary
$36k – $49k
per year