INOVA Federal
INOVA Federal Credit Union is seeking a service-focused Contact Center Specialist to join its Member Service Center in Elkhart, Indiana. The role serves as a primary point of contact for members, providing exceptional service and personalized solutions through phone, voicemail, and digital communication channels. The position focuses on resolving account issues, educating members on financial products and digital banking, and supporting the credit union's mission to improve members' financial well-being.
Headquarters
Elkhart, Indiana, United States
INOVA Federal Credit Union serves over 34,000 members and the employees of over 500 companies. We have 7 INOVA branch locations in two states, 5,000 service center locations and 30,000 Free ATMs in our networks nationwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for INOVA Federal.
INOVA Federal didn’t post a salary, so this is our estimate from similar listings.
8% below the average for this role