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© All Rights Reserved. ApplyBlast.com
Hackensack Meridian Health
The Contact Center Team Lead provides hands-on support to PAC Contact Center representatives in a fast-paced environment, handling multi-channel requests to schedule appointments, register patients, and address medical inquiries. This role involves coaching team members, resolving escalated calls, and ensuring adherence to quality and performance standards. The position offers a hybrid schedule and requires strong customer service and problem-solving skills.
Headquarters
Edison, New Jersey, United States
Company Size
10001+ employees
Founded
2016
Hackensack Meridian Health is New Jersey’s top-ranked hospital network, delivering integrated care across hospitals, outpatient centers, urgent care, and specialty physician practices. The system connects patients with top-ranked doctors and convenient locations while offering digital tools like online appointment booking, MyChart, virtual visits, and online bill pay for easier access and care management. It also advances clinical care through research, medical education, and community health initiatives across the region.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hackensack Meridian Health.
16% below the average for this role
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