Shared Practices Group
The Contact Center Team Lead at Shared Practices Group leads and supports the Patient Help Center team, focusing on coaching, performance, and daily operations to ensure exceptional patient experiences. This role involves managing team schedules, resolving escalated concerns, and driving process improvements to enhance efficiency and service quality. The position requires a people-focused leader passionate about transforming lives through dental care support.
Headquarters
Scottsdale, Arizona, United States
Shared Practices Group (SPG) is a dentist-founded, dentist-owned Dental Support Organization (DSO) built around full arch implant dentistry, with 50 practices across 31 states. SPG offers dentists complete clinical autonomy along with unmatched support and education through programs like SPG-U and The Full Arch Podcast. Their mission is to transform patients' lives by delivering excellent full arch implant outcomes through an innovative, growth-oriented platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shared Practices Group.
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