Contact Center Trainer
MANUFACTURERS AND TRADERS TRUST COMPANY(19 days ago)
About this role
The Contact Center Trainer at M&T Bank is responsible for supporting contact center staff development through designing and implementing training programs tailored to business needs. The role is based in Bridgeport, CT with a hybrid work arrangement and requires flexibility across extended department hours, including occasional full onsite presence for training sessions. This position serves internal business lines and helps maintain compliance and internal control standards.
Required Skills
- Training Delivery
- Curriculum Design
- Facilitation
- Course Evaluation
- Compliance
- Internal Controls
- Communication
- Instructional Design
Qualifications
- Associate's Degree
About MANUFACTURERS AND TRADERS TRUST COMPANY
mandtbank.comN/A
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