Contact Centre Advisor - HK Region
AIA(28 days ago)
About this role
A Customer Service Representative at AIA supports customers in the Hong Kong market across insurance policy operations such as underwriting, policy owner services, and claims. The role represents the company’s customer-facing function and helps uphold service quality and customer satisfaction. It contributes to AIA’s mission of helping customers live healthier, longer, better lives.
Required Skills
- Customer Service
- Call Handling
- Email Support
- Live Chat
- Complaint Resolution
- Documentation
- Case Management
- Stakeholder Management
- Compliance
- Productivity
About AIA
aia.comAIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.
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