transportfornsw.com
The Contact Centre Agent role at Transport for NSW involves providing responsive customer service across multiple channels, including phone, live chat, and digital enquiries. The position requires processing customer requests and transactions accurately while building capability in Electronic Document Management, Fleet Management, and Travel Services. This role supports a flexible, multi-skilled service delivery model by managing competing priorities and resolving enquiries to deliver timely outcomes for the community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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