Victoria University
The Contact Centre Agent serves as the first point of contact for current and future students at Victoria University, handling inquiries and resolving issues across phone, email, and live chat. This role focuses on delivering high-quality customer service and accurate information regarding admissions, enrolment, fees, and student services. The position requires maintaining positive interactions and effectively navigating student business systems to support the student journey.
Headquarters
Melbourne, Victoria, Australia
Company Size
1001-5000 employees
Founded
1916
Victoria University (VU) is an Australian public university with campuses across Melbourne and additional locations in Sydney and Brisbane. It offers vocational and higher education programs, including undergraduate and leading postgraduate courses, with clear TAFE-to-degree pathways. VU delivers a distinctive VU Block Model® for focused study and emphasises practical, industry-connected learning to boost student success and employability. The university also provides flexible study options, support services and partnerships that connect students with employers and communities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Victoria University.
81% above the average for this role