Contact Centre Agent (Chat) - English skill
UOB(3 months ago)
About this role
A contact center role within UOB supporting the bank’s digital banking operations and customer interactions across multiple channels. The position is part of the customer support organization and contributes to service quality, operational continuity and departmental initiatives.
Required Skills
- Live Chat
- Click-to-Call
- VIVR
- Callback
- Digital Banking
- Complaint Resolution
- Problem Solving
- Typing Speed
- Computer Literacy
- Shift Work
+1 more
Qualifications
- Bachelor's Degree
About UOB
uobgroup.comUOB is rated as one of the world's top banks, with a global network of 500 branches and offices across 19 countries and territories in Asia Pacific, Europe and North America.
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