JPMC
The Contact Centre Operations Support Engineer Team Lead at JPMorgan Chase plays a crucial role in delivering an outstanding banking experience by providing on-site technical support to contact centre agents. This position involves testing new technology, monitoring VDI image changes, and collaborating with networking teams to maintain firewall configurations. The role also includes mentoring junior engineers, managing support allocations, and acting as a bridge between the contact centre and engineering leadership.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JPMC.
JPMC didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role
Contact Centre Operations Support Engineer Team Lead
JPMorganChase
Contact Centre Operations Support Engineer Team Lead
JPMorganChase
Contact Centre Operations Support Engineer Team Lead
JPMorganChase
Contact Centre Operations Support Engineer Team Lead
JPMorganChase
Contact Centre Operations Support Engineer Team Lead
JPMorganChase
Contact Centre Operations Support Engineer Team Lead
JPMorganChase