Electric
The Contact Centre Performance Analyst will analyse operational, telephony, customer and workforce data to provide timely insights that inform decisions, performance management and customer experience. The role also supports data integrity, resolves reporting issues and collaborates with the Networks Data Analytics team to ensure governance and reporting standards.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2016
Electric is an AI-powered IT management platform that helps businesses automate IT across the full employee lifecycle by embedding directly into HR and HCM workflows. It enables seamless device management, app provisioning, cybersecurity, and employee on/offboarding without requiring a dedicated IT team. Electric integrates with leading payroll and HCM solutions to keep IT and HR in sync for businesses of every size.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Electric.
Electric didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role
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