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Contact Centre Representative at TD Bank - ApplyBlast

Contact Centre Representative

TD Bank

2 months ago

Ottawa, Ontario, Canada

Hybrid

Full Time

Junior

0 applicants

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About this role

Join TD's Contact Centre Team to provide outstanding customer service to millions of banking customers via phone, offering product advice, issue resolution, and support. The role involves handling inbound calls, meeting performance targets, and participating in ongoing training while primarily working offsite.

Responsibilities

Provide inbound customer support and resolve banking inquiries
Achieve performance targets including customer experience and productivity metrics
Participate in ongoing training and coaching to develop banking knowledge

Skills

About TD Bank

td.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

2007

View Profile

TD Bank is a U.S.-based retail and commercial bank offering a wide range of personal and business financial products, including checking and savings accounts, credit cards, personal loans, mortgages, and home equity options. The bank provides online and mobile banking services as well as in-store appointments with banking specialists. TD Bank is FDIC-insured and operates as the U.S. subsidiary of Toronto-Dominion Bank (TD Bank Group).