Contact Centre Support Assistant

As a Contact Centre Support Assistant at Costa Coffee, you will serve as the primary point of contact for Corporate Customers, managing inbound and outbound calls, chats, and emails regarding coffee machinery and stock. This role involves ensuring smooth Express Operations through timely responses to technical enquiries while building strong internal relationships across departments. You will work within a hybrid team environment that prioritizes exceptional customer service, problem-solving, and collaboration within the global Coca-Cola System.