Contact Centre Team Leader
Markel
About this role
A Team Leader for Insurance Sales (Contact Centre) based in Manchester leading the New Business team and partnering with the Sales Manager to drive performance and customer excellence. The role focuses on people leadership, coaching, and creating a high‑performing, compliance‑focused contact centre culture. The position supports recruitment, onboarding and escalation handling while aligning closely with retention and wider sales strategy.
Skills
Qualifications
About Markel
markel.comMarkel provides specialty insurance coverage and creates seamless solutions across multiple types of insurance risks for the US market and around the globe.
Recent company news
MorningstarMarkel Is Bouncing Back
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15 hours ago
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8 hours ago
Stock TitanInsurer Markel launches AI hub to speed tools for brokers and clients
13 hours ago
PR NewswireMarkel Group announces leadership appointments
2 weeks ago
About Markel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Markel.
Salary
$111k – $146k
per year