Serco Group Plc
A Contact Centre Team Leader at Serco in Bristol leads a team delivering health assessments on behalf of the Department for Work and Pensions. The role involves managing performance, optimizing resources, and ensuring KPIs are met across shifting schedules from early morning to evening. Candidates must demonstrate extensive customer service experience and the ability to build positive relationships while driving process improvements.
Headquarters
Hook, England, United Kingdom
Company Size
10001+ employees
Founded
1988
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Serco Group Plc.
Serco Group Plc didn’t post a salary, so this is our estimate from similar listings.
49% below the average for this role