Goldman Sachs Asset Management
Goldman Sachs is seeking an experienced Contact Centre Team Manager to lead a group of 12‑15 customer support agents within its Marcus digital banking business. The role focuses on coaching, performance management, and using data‑driven insights to improve customer journeys and meet service level targets. The manager will also handle escalated customer issues, collaborate with peers, and ensure operational consistency across front‑line teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Goldman Sachs Asset Management.
Goldman Sachs Asset Management didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role