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Contact Centre Team Member at TD Bank - ApplyBlast

Contact Centre Team Member

TD Bank

21 days ago

Montreal, Quebec, Canada

Hybrid

Full Time

Junior

0 applicants

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About this role

This role serves as the voice of TD within the contact centre, providing trusted support and legendary customer service to clients by resolving inquiries and offering consultative advice on banking products and services. The position involves working primarily offsite after initial training, balancing independent work with in-person team events to meet performance and compliance goals. It requires bilingual proficiency in French and English to assist a diverse customer base effectively.

Responsibilities

Resolve customer inquiries at the first point of contact
Provide consultative advice and recommend TD products or services
Deliver legendary customer service through empathetic support

Skills

About TD Bank

td.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

2007

View Profile

TD Bank is a U.S.-based retail and commercial bank offering a wide range of personal and business financial products, including checking and savings accounts, credit cards, personal loans, mortgages, and home equity options. The bank provides online and mobile banking services as well as in-store appointments with banking specialists. TD Bank is FDIC-insured and operates as the U.S. subsidiary of Toronto-Dominion Bank (TD Bank Group).