RelateCare
The Contact Centre Telephony Manager owns the day-to-day health and stability of the contact-centre product estate, including Genesys Cloud and various telephony platforms. This player-coach role involves leading a small technical team, managing vendor and carrier relationships, and handling complex Level 2/3 technical work. The position requires maintaining service level agreements, coordinating disaster recovery, and acting as the named account contact for managed-service clients.
Headquarters
Cleveland, Ohio, United States
We provide innovative healthcare consulting, administration and clinical support to our client partners so they can concentrate on face-to-face patient care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RelateCare.
RelateCare didn’t post a salary, so this is our estimate from similar listings.