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Content Author Lead (Adobe Experience Manager) at Critical Mass - ApplyBlast

Content Author Lead (Adobe Experience Manager)

Critical Mass

4 months ago

3.0 on Glassdoor

San Jose, Costa Rica

Hybrid

Full Time

Senior

1 applicant

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About this role

A Content Author Lead at Critical Mass designs templates, develops technical documentation, and mentors teams while serving as a key technical leader for client projects. The role involves troubleshooting complex issues, coordinating cross-functional technical communication, and ensuring high-quality content delivery. Candidates must have strong leadership skills and deep expertise in front-end technologies and content authoring platforms.

Responsibilities

Design templates and components for content delivery
Mentor team members and enforce best practices
Debug complex technical issues and perform root cause analysis
Coordinate technical communication across creative and business groups
Create training programs for team technologies

Skills

Qualifications

BS in Computer Science

About Critical Mass

criticalmass.com

Headquarters

Calgary, Alberta, Canada

Company Size

1001-5000 employees

Founded

1996

View Profile

Critical Mass is a global digital experience design and marketing agency that creates connected digital ecosystems for brands through strategy, design, technology, and marketing. It operates 12 offices worldwide, including Calgary, Chicago, Cupertino, London, Los Angeles, Nashville, New York, San José (Costa Rica), São Paulo, Tokyo, Toronto, and Vancouver.