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Content Design Manager at MNTN - ApplyBlast

Content Design Manager

MNTN

18 days ago

3.8 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

This role focuses on designing and managing content strategy for MNTN's product portfolio, ensuring content is accurate, consistent, and AI-ready to enhance customer experience and support efficiency. The position involves collaborating with product and engineering teams to create clear guidance, release notes, and in-app copy that drives self-service resolution and AI deflection. Success is measured by improved content health metrics, reduced support volume, and effective communication of product changes to customers and internal stakeholders.

Responsibilities

Own content for product portfolio across Help Centers and release notes
Lead content readiness for product launches partnering with Technical Program Managers
Create plain-language stories behind product changes for GTM motions

Skills

About MNTN

mountain.com

Headquarters

Austin, Texas, United States

Company Size

201-500 employees

Founded

2018

View Profile

MNTN (Mountain) is a Connected TV performance marketing platform that helps brands drive measurable conversions, revenue, site visits and other outcome-based goals through streaming TV advertising. Branded as "Performance TV," the platform combines audience targeting, creative delivery, campaign buying and cross‑device attribution to plan, optimize and measure CTV campaigns toward specific business outcomes. MNTN positions itself for marketers and agencies who want TV-scale reach with digital-style measurement and optimization.