Fi

Content & Training Manager

Fi

1 day ago
New York, NY
Onsite
Contract
Manager
0 applicants
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Fi
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About this role

Fi is seeking a Content & Training Manager in New York to own our knowledge and training ecosystem during a pivotal period of AI-driven transformation and international growth. The role centers on Fi's Help Center, internal knowledge base, and agent training programs, partnering with our AI team to optimize content for AI-assisted support. This is a full-time contractor position (~6–7 months) to cover a planned maternity leave, starting in the weeks before mid-2026 and based in NYC.

Skills

Fi

About Fi

tryfi.com

Fi is a pet‑tech company that makes the Fi Smart Dog Collar — a GPS‑enabled, subscription‑based tracker and health/activity monitor for dogs. The collar pairs with a mobile app to deliver real‑time location, lost‑dog mode, and behavior/activity insights (e.g., eating, licking, barking) to help owners monitor their pet’s safety and wellbeing. Fi sells the collar online and powers its location and data features via a monthly service (starting at $19/month).

About Fi

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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