Continual Service Improvement - Officer
State Street(1 day ago)
About this role
The Continual Service Improvement Officer is responsible for enhancing ITSM processes and services through ongoing improvements, stakeholder communication, and training. The role focuses on increasing efficiency and effectiveness of IT services within a global financial organization that leverages advanced technologies.
Required Skills
- ITIL
- SIAM
- Stakeholder Management
- Process Improvement
- Training
- ITSM
- Communication
- Analytical Skills
- Problem Solving
- Infrastructure
Qualifications
- Technical Bachelor’s degree
- 8+ years in Continual Service Improvement
- ITIL Certification V3 or higher
- SIAM implementation knowledge
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