Continuous Improvement Specialist
Super.com(16 days ago)
About this role
Superbet is hiring a continuous improvement professional to improve the efficiency and scalability of its customer support operations. The role focuses on driving improvements across workflows and support systems, and partnering with technical teams to implement practical automations and AI-driven solutions. The position is part of a global technology organization operating across multiple European and Latin American markets.
Required Skills
- Process Analysis
- Process Improvement
- Zendesk
- Workflow Automation
- AI Agents
- Vendor Selection
- Data Analysis
- CSAT Metrics
- Collaboration
- Communication
About Super.com
super.comSuper (super.com) is a consumer commerce and savings platform that helps people find discounted travel, retail deals, and financial-product offers through price comparisons, cashback, and curated promotions. It combines automated deal‑sourcing, real‑time pricing and personalized recommendations delivered via web and mobile to simplify shopping and booking. Super partners with merchants and travel providers to surface exclusive discounts and monetizes through referral and affiliate relationships, positioning itself as a one‑stop destination for finding lower prices.
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