Continuous Quality Improvement Coordinator

The Continuous Quality Improvement Coordinator at Horizon Goodwill Industries leads enterprise-wide improvement efforts to strengthen service delivery, operational efficiency, and mission impact across all business units. This role partners with leaders and frontline staff to design human-centered processes that promote dignity, equity, and opportunity through the power of work. The position plays a critical role in building internal capability for data-informed decision-making, Lean thinking, and continuous improvement across the organization.