Continuous Quality Improvement (CQI)/Performance Monitoring Improvement (PMI) Specialist

Internships(19 hours ago)

Wake County, NCOnsiteFull TimeSenior$57,983 - $101,470Social Services

About this role

This role involves monitoring, evaluating, and improving the performance of county child support programs through data analysis, quality reviews, and technical assistance. The position requires working closely with counties to ensure compliance with regulations and to develop strategies for continuous improvement. It plays a key role in supporting the agency's efforts to ensure efficient and compliant child support services across regions.

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Required Skills

Data Analysis
Program Evaluation
Quality Assurance
Regulatory Compliance
Child Support
Performance Monitoring
Report Writing
Program Review
Policy Guidance
Process Improvement

About Internships

pa.gov

The Commonwealth of Pennsylvania (pa.gov) is the official state government portal that centralizes access to services, news, and information for residents, businesses, and visitors. It links users to hundreds of agencies and programs—covering benefits, licensing and permits, taxes, public safety, health resources, employment, and more—along with forms, publications, and contact details. The site provides online tools for transactions (renewals, payments, applications) and delivers updates on public policy, emergency alerts, and state initiatives. Designed for accessibility and ease of use, pa.gov aims to streamline interactions with government and improve transparency across the Commonwealth.

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