02 CACI, INC.-FEDERAL

Continuous Service Improvement Management Lead

02 CACI, INC.-FEDERAL(1 month ago)

United States, Sterling, VAOnsiteFull TimeSenior$78,700 - $165,200Consulting
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About this role

We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The role involves leading initiatives to identify, implement, and measure improvements across service delivery processes, and fostering a culture of continuous improvement.

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Required Skills

  • Service Management
  • Process Improvement
  • Leadership
  • Data Analysis
  • Stakeholder Management
  • Strategic Planning
  • Project Management
  • ITIL
  • Management Principles
  • Team Mentorship

Qualifications

  • Bachelor's Degree in Management or equivalent work experience

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