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Contract Consumer Care Representative at Ruggable - ApplyBlast

Contract Consumer Care Representative

Ruggable

14 days ago

2.5 on Glassdoor

Remote

Contract

Junior

0 applicants

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About this role

Ruggable is seeking a Contract Consumer Care Representative to serve as the voice of the brand for European customers, primarily communicating in English and German via phone, WhatsApp, and email. This role focuses on resolving consumer inquiries, providing product expertise, and collaborating with the team to enhance the overall customer experience. The position is a fixed-term contract based in the UK with a competitive salary.

Responsibilities

Deliver excellent consumer service via phone, chat, and email
Resolve consumer inquiries regarding returns, cancellations, and order status
Act as a product expert and maintain understanding of website features and products

Skills

About Ruggable

ruggable.com

Headquarters

Gardena, California, United States

Company Size

201-500 employees

Founded

2017

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Ruggable is a home furnishings company best known for its original washable rug system — decorative, machine‑washable, stain‑resistant area rugs designed for everyday life. Their two‑piece approach (a removable rug cover plus a non‑slip pad) lets customers easily clean and swap looks, making the products popular for homes with kids and pets. Founded in 2010 and headquartered in Gardena, CA, Ruggable sells directly to consumers online and ships internationally, offering a wide range of sizes, patterns, and rug‑care accessories.