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Contract Helpdesk Coordinator at TRG - ApplyBlast

Contract Helpdesk Coordinator

TRG

1 month ago

Westlake, Ohio, United States

Onsite

Contract

Junior

0 applicants

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About this role

The Contract Helpdesk Coordinator manages incoming emails and helpdesk tickets from customer associates regarding desktops, laptops, and mobile devices. This role documents and provides timely resolutions to maintain customer satisfaction while supporting system updates and ticket management. The position is a contract role estimated to last 3-6 months.

Responsibilities

Handle incoming helpdesk tickets and emails for desktop and mobile device support
Document and provide timely resolutions to maintain customer satisfaction
Manage system updates and coordinate with mobility vendors for exception tickets

Skills

About TRG

trgworld.com

We are a global leader in investments, driving growth and innovation across industries. Learn more about TRG Holdings LLC as the leading investment holding company.