Contract Manager

This role serves as the primary point of contact for assigned customers, managing the end-to-end execution of service contracts and Long-Term Service Agreements (LTSA) while ensuring timely issue resolution and strong long-term relationships. The position involves planning and monitoring contract activities, tracking project schedules using Microsoft Project, and taking commercial responsibility for revenue, costs, and profitability. Additionally, the role requires proactive risk management, coordination with cross-functional teams, and driving continuous improvement to enhance service quality and business outcomes.