Contract Officer, Customer Contact Centre (12 months contract)
Chevening Awards(2 months ago)
About this role
Provide professional customer service for Prudential’s life and health insurance products, acting as the company’s service representative to customers. The role focuses on handling outbound calls to address enquiries, requests, and follow-ups while maintaining compliance with regulatory and internal requirements. It supports Prudential’s customer retention and satisfaction objectives through clear communication and record keeping.
Required Skills
- Customer Service
- Outbound Calls
- Complaint Handling
- Policy Retention
- Communication
- MS Office
- Mandarin
- Problem Solving
- Interpersonal Skills
- Time Management
+1 more
Qualifications
- IIQE 1,3,5
About Chevening Awards
chevening.orgSince 1983, Chevening has brought over 60,000 exceptional professionals from around the world to study in the UK through scholarships and fellowships funded by the UK Government. This unique opportunity has helped to elevate careers, transform communities, shift and deepen perspectives, and build intercontinental bridges.
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