Control Tower Specialist, Cloud Logistics

The Control Tower Specialist, Cloud Logistics supports the execution of transportation activities across the first, middle, and final mile network by providing timely and accurate shipment visibility. This role involves actively monitoring freight movements, tracking key shipment milestones, and maintaining current shipment status information throughout the transportation lifecycle. The position is responsible for obtaining shipment updates through GPS and tracking systems, direct communication with drivers and carriers, and escalating issues to ensure efficient logistics operations.