Conversational AI Engineer
Zillow(25 days ago)
About this role
A Conversational AI Engineer at Zillow will build and deploy intelligent, agent-driven chat experiences that modernize self-service and frontline workflows. The role leverages machine learning and language models to improve how customers and internal teams access information and resolve issues, working within the Content Strategy team of Customer Experience Operations to enhance overall user trust and product experience.
Required Skills
- Conversational AI
- Machine Learning
- LLMs
- NLP
- Prompt Engineering
- Salesforce
- APIs
- Monitoring
- A/B Testing
- QA Tooling
+1 more
Qualifications
- Bachelor's Degree in Computer Science, Engineering, or Related Field
About Zillow
zillow.comThe leading real estate marketplace. Search millions of for-sale and rental listings, compare Zestimate® home values and connect with local professionals.
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