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Conversational AI Engineer at TTEC Digital - ApplyBlast

Conversational AI Engineer

TTEC Digital

1 month ago

3.5 on Glassdoor

Bogota, Colombia

Hybrid

Full Time

Medior

0 applicants

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About this role

The Conversational AI Engineer at TTEC Digital will design, deploy, and optimize next-generation, customer-facing agentic workflows using Gemini Enterprise for Customer Experience. The role focuses on building multi-agent applications with CX Agent Studio, implementing custom Code Agents in Python or TypeScript, and integrating solutions with enterprise systems and telephony platforms.

Responsibilities

Develop multi‑agent architectures using CX Agent Studio and code agents
Write custom Python or TypeScript tool callbacks and integrate enterprise systems
Automate quality testing and CI/CD pipelines for agent workflows

Skills

Qualifications

Bachelor's degree in Computer Science or Engineering

About TTEC Digital

ttecdigital.com

Headquarters

Austin, Texas, United States

Company Size

1001-5000 employees

View Profile

TTEC Digital is a global customer experience technology and contact center solutions provider that helps companies design, build, and operate modern customer service programs. It offers cloud contact center platforms, omnichannel engagement, conversational AI, analytics, workforce engagement and integration services to optimize interactions across digital and voice channels. TTEC Digital combines CX consulting, implementation and managed services to help enterprises improve satisfaction, reduce costs and accelerate digital transformation.