EVERSANA
The Conversational AI Engineer designs, builds, and supports intelligent virtual agents using NICE Cognigy, focusing on digital chat and conversational experiences. This role partners with business, IT, and experience design teams to create scalable chatbot solutions that streamline customer journeys and integrate with the contact center ecosystem. The position involves configuring NLU models, managing conversation flows, and optimizing bot performance to improve customer experience and task completion.
Eversana is a global life‑sciences commercial services company that helps biopharma and specialty pharma companies launch, grow, and monetize therapies. It provides an integrated suite of offerings — market access and reimbursement strategy, commercial operations, patient and hub services, specialty pharmacy and distribution, real‑world evidence/HEOR and analytics, plus technology platforms — to support launches and ongoing commercialization. By combining domain expertise, data‑driven insights and outsourced capabilities, Eversana enables clients to accelerate time‑to‑market, optimize pricing and access, and improve patient adherence and outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EVERSANA.
Right around the average for this role