Coordenador(a) de Gestão do Cliente - B2B Corporate Clients

Experian

1 month ago

São Carlos, Brazil

Onsite

Full Time

Manager

0 applicants

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About this role

This role focuses on managing and improving customer service delivery, developing the team to meet high-quality standards, and optimizing processes for better customer satisfaction. It involves overseeing key performance indicators, collaborating with third-party providers, and fostering a customer-centric environment.

Skills

About Experian

experian.com

Experian is a global information services company that helps consumers and businesses understand and manage credit and financial health. For consumers it provides free credit reports and FICO® Scores, credit monitoring, identity protection, and tools to track and improve credit; for businesses it delivers data, analytics, and decisioning solutions for lending, marketing, fraud prevention, and risk management. Branded as a "Big Financial Friend," Experian also connects customers with credit cards, loans, insurance, and other personalized financial products. Organizations rely on Experian for its extensive consumer credit data, scoring models, and compliance-focused services.