Serbyteit
The role involves coordinating and supervising the User Support Center (CAU) service, managing incident resolution, and ensuring compliance with service level agreements. The position requires organizing the operator team, monitoring service quality, and utilizing ITSM tools for reporting and process improvement. This is a full-time, onsite opportunity based in Valladolid, Spain.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Serbyteit.
Serbyteit didn’t post a salary, so this is our estimate from similar listings.