Coordinator - Account Services, Oceania

2 months ago

3.1 on Glassdoor

Melbourne, Australia

Onsite

Full Time

Medior

1 applicant

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About this role

A Customer Service Representative for Field Accounts is focused on maintaining strong relationships with wholesale partners and ensuring a consistently high-class customer experience. The role represents the company to external partners and liaises with internal teams to support operational excellence for field accounts. It is based in the Oceania team in Melbourne and collaborates across sales, warehouse, logistics, and order management stakeholders to improve partner satisfaction and account organisation.

Skills

About On

on.com

On (On Running) is a Swiss performance running brand that designs and sells innovative running shoes, apparel, and accessories combining Swiss engineering with lightweight, responsive cushioning. Best known for its CloudTec® sole and Helion™ foam, On delivers a distinctive bouncy ride and sleek design that bridges performance and everyday wear. The company sells direct-to-consumer and through global retail partners, supports elite athletes and events, and emphasizes sustainability through recycled materials and responsible manufacturing. Founded in Zurich, On has grown into a leading premium running brand celebrated for tech-driven comfort and striking aesthetics.