Centric Brands
A Customer Service Coordinator at Centric Brands supports the Men's and Women's platforms by managing e-commerce orders, resolving escalated issues, and ensuring consistent communication across multiple channels. The role involves tracking shipping claims, managing returns, identifying upsell opportunities, and collaborating with the E-commerce team to improve the customer experience and website quality.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
2018
Centric Brands LLC is a leading global apparel and accessories company with a portfolio of iconic licensed and owned brands. The company oversees design, sales, marketing, and production across kids, accessories, and men’s and women’s apparel. Centric partners with retailers and licensors to take product from concept to consumer across wholesale and retail channels, leveraging brand management and design-led merchandising.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Centric Brands.
24% below the average for this role