JetBlue
The Customer Service Coordinator at JetBlue operates within the Systems Operation Center to serve as a customer advocate during real-time flight disruptions. This role involves coordinating recovery efforts between operational teams, managing crewmember communications, and adjusting flight capacities using specialized aviation software. The position requires monitoring air traffic initiatives, logging operational delays, and supporting management during irregular operations to ensure timely customer and crew solutions.
Headquarters
Long Island City, New York, United States
Company Size
10001+ employees
Founded
1999
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JetBlue.
10% above the average for this role