Coordinator, Field Services

About this role

Responsibilities

• Serve as a primary point of contact for field service requests.
• Gather and document complete service request details.
• Coordinate with internal teams to ensure efficient and accurate resolution of customer needs.
• Maintain consistent follow-up and communication with customers throughout the service process.
• Coordinate technician schedules across multiple regions, aligning service needs with technician availability, skillset, and geographic location.